Glencoe Museum talk retail and sustainability

Museums and Heritage Advisor recently interviewed the Glencoe Folk Museum about their experience with the National Lottery Heritage Fund Steps to Sustainability programme.

"Our gift shop sales and profit have increased remarkably; in June 2022, we saw a 190% increase in profit from the gift shop compared to June 2019, and every other month has been at least 50% up on 2019. I put this down to having a retail offer that is unique, thoughtful and local, giving visitors the opportunity to purchase souvenirs that they can’t get anywhere else – and we wouldn’t have been able to create this offer without the funding and support from the Steps to Sustainability programme."

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Glencoe Folk Museum


Round 3 of the Steps to Sustainability programme is starting in October 2022.

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Steps to Sustainability is made possible with The National Lottery Heritage Fund. Thanks to National Lottery players, we are able to offer heritage organisations support in developing strategic leadership and income-generating skills.

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