Quality Management

Our most important principle is 'learner first' - putting the needs of people we work with at the heart of decisions.

Managing the quality of programmes, tutors, materials and the support we provide is a vital, ongoing process that means continually improving what we do and how we do it.

 

How we measure quality

We use the European Framework for Quality Management (EFQM) to develop, deliver, review and learn from the work we do.

Quality Scotland has recognised us as 'Committed to Excellence'. This means that our approach to quality management is embedded within our working practices and is making a continual impact.

We have a dedicated Quality Manager who oversees this work and ensures that continual improvement is part of our organisational culture.

EFQM Venn 2

Learning from Scotland's Rural Social Enterprises

David Bryan

Inspired by a visit from our colleagues at SEA Australia (from rural Victoria), we look at how Scotland has become a leader in rural social enterprise - identifying 3 underpinning themes that...

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Social Enterprise in Education Awards 2017

Academy Team

It's been another incredible year for Scotland's young social entrepreneurs. Here we share some of the highlights from this year's awards in Edinburgh and Inverness. Read...

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ILM
HIE
European Social Fund
Scottish Government